Account and Billing
Buyers and admins7 min read
Plans, Access, and Usage
FlexFiles plans and usage controls affect file size limits, AI allowances, and workspace-level capabilities, so teams should align plan choice with operational volume.
What changes by plan
- Maximum file sizes and allowed throughput.
- Available AI modes and usage depth.
- Workspace and collaboration-oriented capabilities.
- Commercial or organizational controls required by larger teams.
How to evaluate the right plan
Start with workload shape: file sizes, document volume, AI intensity, number of collaborators, and whether guest intake or hiring flows are central to your process.
Questions to ask before changing plans
- Are file size limits blocking real workflows or only edge cases?
- Is AI usage becoming a repeated operating need or still an occasional convenience?
- Do external intake, workflows, or hiring now require a broader product rollout?
- Will more collaborators actually use the workspace regularly?
Common commercial misreads
- Choosing based on one feature name instead of overall workflow fit.
- Ignoring usage growth when an AI or intake process becomes team-standard.
- Buying more seats when external users really only need upload links or shared chats.