Advanced users8 min read
Multi-Step Automations
This page focuses on sequencing, validation, operational safety, and handoff points in workflow design.
Design principles
- Keep each workflow purpose-specific.
- Validate source quality before expensive downstream steps.
- Add monitoring and retry logic where files may vary in quality.
- Separate human-review checkpoints from fully automated paths.
Example chain
- 1
Collect files through a guest upload link into a workspace folder.
- 2
Run a workflow on those files: repair or deskew the source if needed, then run OCR.
- 3
Save the output to a workspace folder, then index it for the AI Document Assistant or review it.
Where human handoff still matters
- Legal or policy changes that require interpretation, not just extraction.
- Hiring decisions that need evidence review and recruiter judgment.
- Low-quality source files that fail validation repeatedly.
Design mistakes to avoid
- Automating a process before the team agrees on its true output.
- Skipping validation to make the workflow look simpler than it is.
- Combining unrelated business purposes into one oversized automation.
Ordering steps
The order of steps changes the result. These orderings follow from how each tool works.
- Repair first when a PDF fails to open or converts inconsistently; every later step depends on a readable file.
- Deskew before OCR. Deskew PDF re-renders the pages it straightens as high-resolution images, so any text layer on those pages is lost and OCR should run afterwards.
- Flatten before compressing when form fields or annotations should be fixed into the page.
- Compress last, once the content is final, so later steps don't undo the size savings.
Keep exploring
Workflow Builder Overview
Understand how FlexFiles workflows automate multi-step document operations.
Submission Inbox and Structured Intake
Review, triage, annotate, and route external submissions inside FlexFiles.
Common Conversion Issues
Resolve the most common file conversion, PDF quality, and extraction issues in FlexFiles.